- Make sure TR515/TR510 is powered on.
- Make sure TR515/TR510 is connected with Hub via “WAS-1499” cable.
- Make sure the firewall and antivirus program in your computer are disabled before using the software.
- Change the other computer to try.
- Try the other port of your Hub to connect with TR515/TR510.
- Try the other WAS-1499 cable if you have more than one cable.
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