See “Adding new Machine ID” instruction of the section “Appendix F. Installation” (or “Appendix E. Installation”) in TR515/TR510 users manual for the correct procedure. It needs the particular steps to add the time recorder and set its machine ID in the software TR515 Tool/TR510 Tool. Incorrect steps will cause the connection failed.
How do you add a time recorder and set its machine ID in the software TR515 Tool/TR510 Tool correctly
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